A Five Mouses Tale

I didn’t feel good when I went to bed last night. Whether I overdid or not, I don’t know. Washed out. Blah. Wasn’t any better when I got up this morning.

I hardly ever check my email first thing but something nudged me that way. I was shocked to find this:

Hi Tommie,
Thanks for ordering from Walmart.com. Here’s a summary of your order.

Shipping to home

Razer Naga Hex Mouse, Wraith Red Edition 5 $59.99 $299.95
Arrives by Wed., Jul 30

See our Return Policy or
contact Customer Service.
Subtotal: $299.95

Shipping: Free

Tax: $24.75

Order total: $324.70

Razer Naga Hex Wraith Red EditionI’ve rarely ordered from Walmart and I knew I hadn’t ordered anything recently. I definitely hadn’t ordered five of the Razer Naga Hex Mouse, Wraith Red Edition.

I logged into my account on Discover’s site and, sure enough, there was a charge processing from Walmart for $324.70. I immediately initiated a chat with a representative. It was answered by a nice person by the name of Mercedes. She couldn’t see the charge on her side yet because it was still pending. She advised me to cancel the order with Walmart if I could.

While I still had her on chat, I went to my account on walmart.com. I sent an email explaining that I had not ordered five mouses and wanted the order canceled. When I pulled up the transaction, the “cancel” button showed up so I clicked it. It wasn’t long before I received an email confirming the cancellation. It said it might take several days to credit “my” mode of payment but when I went back to the Discover site, it was already there.

Mercedes asked if I wanted a different credit card number. YES!! She put in the request and I should receive a new card in 4-6 business days.

I’d started all this a little after 6:30 and the last exchange on chat was at 7:34.

I looked up the address the order was to be sent to and this is the google street view. Then I just googled it and found that it was sold less than a month ago. I was even able to find the name of the person who bought it. Kind of scary all the information that’s out there.

Discover Theft

Something similar to this happened back in 2007. However, Discover had found the unauthorized charges because of an unusual pattern of behavior. Even if I hadn’t found this and other charges had been put on my card, I would have zero liability. If I’m going somewhere out of the ordinary, I call and notify them before I leave.

My day has been less than productive. I went back to bed and slept for about an hour. My back has been hurting and even though it’s gotten above 80 in the house, I think I’ve chilled some. I definitely didn’t feel up to getting the frozen jugs out of the freezer so I could try out the “new” a/c. I took a bath and I think I failed to rinse the shampoo out of my hair.

Twinkle is sitting at my feet. I’m going to go see if she wants something to eat and then I’ll take my NAC and generic Zantac. After drinking my last 16 ozzies of water, I’ll think about going to bed. It’s been quite a day.

4 Responses to A Five Mouses Tale

  1. Lila July 22, 2014 at 5:53 am #

    Glad the mouse situation was so easily resolved – because you went into action and knew just what to do! Are you going to report the culprit? Hope today finds you feeling lots better.

    • Tommie July 22, 2014 at 7:12 am #

      I don’t have a huge credit limit on my card so they couldn’t have bought a car or anything like that (unless it was an old clunker). I can’t do any more reporting than I already have since I don’t know for sure who the culprit is. The person who bought the house could be innocent as a newborn babe. The name it was being sent to was mine except the middle initial was “B”.

  2. Mary Jane July 22, 2014 at 7:55 pm #

    Glad you were able to cancel the order! No doubt the one who ordered will be disappointed!
    He/she may not try to use your number again, since you caught it, but I know you’ll be checking. You’re right about the information that is available on all of us! Scary.

    • Tommie July 22, 2014 at 8:14 pm #

      Someone like that is probably used to plans being thwarted. I feel sorry for the people who are successfully scammed, though. The number was changed when I was on chat with the rep so there’s no way for it to be used again. When I logged on the Discover site today, there was a notice that I’ll be getting my new card in a few days.

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